Privacy Policy
At SpinQuest, we value your trust and want to assure you that protecting your personal information is our top priority. We aim to provide a safe and enjoyable experience for all users, while also respecting your rights regarding data collection and usage.
What Personal Information May Be Collected
When creating an account with us, you may be asked to provide certain pieces of information, including but not limited to:
We collect this information in order to provide a functional and engaging experience on our platform. We also use data collection tools such as Google Analytics to help us understand user behavior, preferences, and demographic characteristics.
Account Registration Information
When registering an account with SpinQuest, you may be asked to fill out a form which includes information about yourself. This can include things like your email address and date of birth. Please note that this data is collected in order for us to provide you with the services you expect from our platform, including but not limited to game play.
Device and Browser Information
SpinQuest collects device and browser information, such as IP addresses and device identifiers (like UDIDs or IDFVs), when users visit or interact with our site. This helps us track user behavior and prevent potential security threats.
Usage Analytics and Behavioural Data
We also collect usage analytics and behavioural data to better understand your interactions on the platform. For example, we monitor:
This information is used for analytical purposes only, helping us improve our services and enhance user experience.
Cookies and Tracking Technologies
SpinQuest uses cookies and other tracking technologies to collect non-personal data about users. Cookies can be permanent or temporary and are designed to:
Our website also employs analytics tools like Google Analytics, which help us understand user demographics, traffic flow, and platform usage patterns.
Communication Preferences
We want you to be aware that we may send notifications regarding account activity, promotional offers, or system maintenance. However, if you wish not to receive these communications in the future, please follow instructions at the bottom of our email newsletter templates (for subscribers).
Please note that some third-party services on our platform, like live casino games from Evolution Gaming, may have their own set of policies regarding data collection. You should refer to those companies' websites for more information.
Data Storage and Retention
SpinQuest complies with regulatory requirements for the retention of user-generated content (UGC). However, personal identifiable information collected during account registration is retained until:
In any case, we may take data backups which are then removed after the initial 30 days. If you wish your entire user record deleted, including games history etc., simply contact us in writing with the correct details about yourself and if our team verifies it through further verification, your account will be completely gone.
Security and Account Protection
At SpinQuest we want to give users as much peace of mind regarding their experience on site. Therefore we implement all required standard practices including:
All user accounts must be accessed via secure password entry. We advise users always choose a strong password, making it difficult for anyone else who does not have access to it to log in (in case you forgot).
User Rights Regarding Personal Data
As our valued customer, we understand that your trust is paramount when handling and processing personal data. If at any point during the retention period outlined above or otherwise you wish us to take action regarding deleting information from our systems please contact so our team may arrange this for you.
Data Correction or Deletion Requests
If there are inaccuracies in your account details or if you would prefer us not keeping some other data stored on site, kindly inform us directly at the same address.
At SpinQuest we commit to handling user information with utmost care. All necessary safety measures have been implemented internally and through integration services used.
SpinQuest is committed to providing a clean platform which always keeps it updated so that everything looks nice & functions properly at any point in the future as well but don't forget there can be some bugs along this road if they come by way of new changes!
SpinQuest operates transparently about privacy practices so when someone chooses our website for online gaming activity there should not exist a doubt amongst those who visit here or use their account information on it.